Support
A person reads it, not a form that disappears. Write to us at
soporte@gaio.ggWhat to include so we can help on the first reply
- What you expected to happen and what happened instead.
- Your GAIO version, under Settings → About.
- Your Windows version.
- The game or screen where it happens.
- A screenshot, if the problem is visible.
Never send us your password. We do not need it and we will never ask for it.
- How long we take
- We reply on business days. We are a small team: if we are slow, it is because we are fixing something, not because the message was lost.
- Security issues
- Write to us before making it public and give us room to fix it. We do not pursue anyone reporting in good faith.
- Your data and your account
- The same address handles any personal data matter. To delete your account, delete my data lists the routes, including the one that works if you already uninstalled the application.